Modulux Chat Box is designed to reduce unnecessary direct messages by guiding visitors to predefined answers before they contact you.
Instead of immediately opening WhatsApp, visitors see a searchable list of frequently asked questions. Only if they confirm that their question is not listed can they proceed to contact you.
This approach helps:
– Reduce repetitive questions
– Save time for store owners and support teams
– Improve user experience without blocking communication
The plugin is fully self-contained, multilingual-friendly, and follows WordPress.org coding standards.
Why Modulux Chat Box?
Many chat plugins rely on:
– External SaaS services
– Heavy icon libraries
– Tracking scripts
– Bloated frontend frameworks